l444's Privacy Policy

Section 1

Introduction and Scope

This privacy policy applies to all registered and unregistered members who use l444's website and services. This document tells you what information l444 collects about you, how that information is used, how long it is retained, and what rights you have over your own data.

By starting to use l444's services, you are considered to have consented to this privacy policy. If this policy changes, we will post a notice on the site and update the date at the top of the policy. Continued use of the services after any change means you have accepted the revised policy.

l444's services are for persons aged 21 and above only. Registration or use of the services by minors is strictly prohibited. Details on age verification can be found in l444's Terms and Conditions.

Section 2

What Information We Collect

2.1 Information provided at registration

When you create an account at l444, the following information is collected:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Documents provided for identity verification (copy of national ID card or passport)

2.2 Information collected automatically while using the service

When you browse our site or play games, certain information is recorded automatically. This includes:

• IP address and device type
• Browser version and operating system
• Time of access and duration of visit
• Which pages you visited and which links you clicked
• Information collected through cookies and similar technologies

2.3 Financial transaction information

Payment-related information is collected during deposits or withdrawals, including the payment method name (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amount, and transaction date. l444 does not directly store full card or account numbers — this information is handled securely by the relevant payment service provider.

2.4 Support communication information

When you contact us via live chat or email, a record of that conversation is kept, which is used to improve the quality of support.

Section 3

Purpose of Information Use

l444 uses your information for the following purposes:

3.1 Account management and identity verification

Your identity is verified to maintain a secure environment. This is necessary to prevent fraud and stop a single individual from opening multiple accounts.

3.2 Payment processing

Financial information is needed to complete your deposits and withdrawals correctly and to keep a record of transactions.

3.3 Customer support

Our support team may view your account information to resolve your issues quickly and effectively. l444's 24/7 support service is available in both Bengali and English.

3.4 Responsible gaming

l444 monitors your gaming activity to check whether any member is playing at a harmful level. This information supports the implementation of our Responsible Gaming Policy, which includes options to set voluntary limits and temporarily suspend an account.

3.5 Legal compliance

Under applicable law, we are legally required to retain certain information for specified periods and, where necessary, to share it with authorities.

3.6 Relevant communications

You may receive notifications related to your account, bonus offers, and important site updates. You can turn off promotional communications at any time from your account settings.

Section 4

Cookies and Tracking Technologies

l444 uses cookies to keep the website running properly. Cookies are small text files stored on your device that help improve your experience when visiting the site.

4.1 Essential cookies

Basic site functions are not possible without these cookies. Their main roles are maintaining login sessions, ensuring security, and temporarily storing form data.

4.2 Functional cookies

These cookies are used to remember your preferred language, gaming settings, and display preferences, so you do not have to set everything up again each time you log in.

4.3 Analytics cookies

These collect information about how the site is used to help improve the service. This information is processed in aggregated form and does not directly identify any individual.

You can control or delete cookies from your browser settings. However, if essential cookies are disabled, some parts of the site may not work correctly.

Section 5

Sharing Information with Third Parties

l444 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment processors

Necessary financial information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These providers follow their own privacy and security standards.

5.2 Technology and gaming service providers

Specific information may be shared with selected partners to provide game operation, fraud detection, and other technology services. These partners are contractually bound to comply with l444's privacy standards.

5.3 Legal requirements

Required information may be provided to competent authorities pursuant to a court order, investigation, or other legal requirement. In such cases, l444 provides only the minimum information necessary.

5.4 Business transfers

In the event of a merger, acquisition, or business restructuring, user information may be transferred as part of the assets. We will notify you on the site before any such change.

Section 6

Data Security Measures

l444 applies industry-standard technologies and practices to keep your information secure.

6.1 SSL encryption

All data exchanged between your browser and our servers is encrypted using SSL technology, so no third party can read or alter that information.

6.2 Restricted access

Only authorised staff at l444 may access your personal information, and that access is used solely in the course of their professional duties.

6.3 Regular security assessments

Our systems are regularly reviewed and assessed to maintain data security, and any security weaknesses found are addressed promptly.

6.4 Response to data breaches

If a data security incident occurs and it affects your information, l444 will notify the relevant users promptly and take necessary steps to limit the damage.

Section 7

Data Retention Period

l444 retains your information for as long as it is needed to fulfil the purpose for which it was collected, or as long as there is a legal obligation to retain it.

• Account information: Retained while the account is active and for the required period after it is closed.
• Financial transaction records: Retained for the period required under applicable law.
• Support conversations: Retained for a limited period for service quality assessment and potential dispute resolution.
• Analytics data: Retained in aggregated and anonymised form for use in improving site operations.

At the end of the retention period, information is securely deleted or anonymised.

Section 8

Your Rights Over Your Information

Every member associated with l444 has the following rights over their own information:

8.1 Right to access

You may request from l444 at any time to find out what information we hold about you and how it is being used.

8.2 Right to correction

If any of your information is incorrect or incomplete, you may request that it be corrected. Let our support team know by email or live chat and they will assist with the necessary changes.

8.3 Right to request deletion

After closing your account, you may request that your personal information be deleted. However, information that must be retained due to legal obligations may not be possible to delete.

8.4 Right to object to processing

You may object to promotional communications or to certain types of data processing. This request can be sent to our support team.

To exercise these rights or for any questions, please contact us. To learn more about l444's general terms of use, you can visit our About Us page.

Section 9

Protection of Minors

l444's services are strictly for persons aged 21 and above. We do not knowingly collect or store any information from minors. Age is verified at registration and proof of age is required during the identity verification process.

If a person creates an account using a false age, that account and all collected information will be permanently deleted. Parents and guardians are encouraged to use our tools and resources to keep minors away from gaming.

Section 10

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact l444 through the following channels:

• Live chat: You can reach us directly via 24/7 live chat from any page on the site.
• Email: [email protected]

l444 will try to respond to your privacy-related requests as quickly as possible. For complex requests, identity verification may be required.

For more details on any aspect of this policy, visit our FAQ section, where common questions are answered in plain language.